Property Management Reviews
Here’s what our homeowners, investors, tenants, and others we serve have to say about Real Property Management Services. And for the infrequent dissatisfied customer, we do our best to quickly make it right.
Homeowners and Property Investors
“James and his team are very professional and pay attention to all minute details. Ever since I found James, we have seen a light of hope on our investments in Lubbock, which were in heavy losses with the last management company. Now we are very optimistic about our future. His team is ethical and fair with owners and renters.”
– Jai B.
“J. Hiler and Real Property Management have managed the rental of my house for over a year now. It’s not a big place, but they still have taken great care to treat it with value and make its care a priority. They easily manage any issues that come up, quickly get in contact with me if a bigger ($$) fix needs to occur to consult before taking any action and even smoothly manage my home warranty service for all service calls. Basically, I quietly receive easy money in my online bank each month with 0 work on my end. We’ve now officially worked together for over a year and they ensured another year with my current tenant. So easy! I can’t say enough nice things.”
– Hannah B.
“I am glad to recommend J Hiler with Real Property Management. His knowledge and experience and the technology he has at his disposal makes him our go-to Lubbock property manager.”
– Mary B.
“They did a fantastic job finding a renter for me. The process was easy and simple. If there are any problems they will take care of it for you! I had a water heater go out and they called to let me know. They had a plumber replace it with no issues. I highly recommend them to help with your rental properties.”
– Jason D.
“A very professional company to work with. J. Hiler will take care of you and your properties without the hassles and headaches of you doing it yourself. Give him a call for all your rental property needs.”
“Experts in their field. People you can trust 100%! Wouldn’t use anyone else.”
– Jerrod S.
“I have to say that working with James was an absolute pleasure. He always went above and beyond to make sure that customer service was his number one priority. Some people talk about how the little things and minor details portray the true colors of a person. He doesn’t have to talk about it, his actions speak for themselves. Thanks again for everything.”
– Jerry Q.
“As an out-of-state investor, we needed a reliable, trustworthy, and prompt property manager and I am so glad to have met and chose J. Hiler, owner of Real Property Management. I hope to buy more and do more business with Real Property Management services because J keeps his words and that is a very significant trait to me as an investor.”
– Cecilia K.
“J took over managing my father’s rental houses from another company and the difference was night and day from the previous company. The customer service from James and the quality of tenants he places in the properties is a vast improvement. If you have rental property and are managing it yourself or have a company you are not happy with, I highly recommend J Hiler with Real Property Management.
– Kevin D.
“Excellent customer service. Extraordinarily Knowledgeable. Best in the biz.”
– Elliot M.
“J Hiler does an awesome job! Very experienced and extremely knowledgeable about the Lubbock market. He makes managing properties super easy. Give him a call and leave the hassle of owning rental property to him.”
– Roger C.
“Intelligent and hard-working. These guys handle rental properties like pros and allow you to sit back and relax. I always recommend J for residential or commercial property management.”
– Attilio D.
“This is the company to turn to when you want your property managed well and profitably. They are the best. I turned my property over to J Hiler and real property management services from another company. The other company was terrible at communicating and let my property sit empty and languishing for months unleased. J got the repairs done very quickly, within 1 to 2 weeks, and had it leased 1 to 2 weeks after that for a higher rent than I was expecting! I couldn’t be happier.”
– Andrew A.
“James has been managing my property in Lubbock for almost a year and has done an excellent job. He does a great job with communication without bothering you with the day-to-day. I tried several other management services before sticking with him and I would highly recommend his services.”
– Trent K.
“I had an overall good experience renting through Real Property Management, we rented from them for one year previously we had been renting from Coldwell Banker and Real Property Management was a 100% better than Coldwell. Whenever we had a problem with the property they were quick and professional to fix the problem. The people that work at Real Property Management are really nice and sweet.”
– Joshua A.
“Real Property Management has been the easiest rental company we have worked with! Our application was received and approved in less than 24 hours. The pet costs are reasonable. The house we rented was freshly painted and has a new carpet. Jeannie responds quickly and is super helpful. We are happy so far with our experience.”
– April W.
“I have nothing but good things to say about Real Property Management Services! Great experience so far. Highly recommend!”
– Paige C.
“Real Property Management is the REAL DEAL! All employees we’ve come in contact with are great! They have really taken care of us.”
– Oscar R.
“Real Property Management Services was very helpful in my recent relocation. Mr. Hiler is great to work with and made the transition to a new house easy. He was quick to answer questions and found a property that met all my needs.”
– Shane R.
“Stan Martinez is great! Super friendly and knowledgeable. Took every precaution to keep my family safe during the inspection. He goes above and beyond!”
– Ryan F.
“Renting from Real Property Management has been an incredibly positive experience! Any time we have any repairs or household needs they are super responsive and typically make it to the house within 24 hours! We are so grateful to have such respectful and understanding property managers!”
– Yanira V.
“Real Property Management is great!!! They were quick to respond and more than willing to work with us when we were trying to move while we were expecting our baby. We’re very grateful for these great people!!”
– Katlyn B.
“I have just had a wonderful experience with Real Property Management Services. The property itself is stunning. The company has answered every question I’ve had. They worked with me on my move-in date. I have zero complaints and hope to stay here for a long time!”
– Chelle N.