Vendor Resources
Real Property Management Services
Welcome to our Vendor Resources page—your one-stop hub for everything you need to work with Real Property Management Services. Whether you’re a current vendor or looking to partner with us, this page is designed to support your success. Below you’ll find important tools and information to help you stay informed and efficient:
Vendor FAQs
Answers to Common Questions About Working With Us
Have questions about getting started, requirements, or how to manage your work orders? Our Vendor FAQ section covers the most common topics to help you navigate our processes with ease. Whether you’re a new applicant or a long-time partner, you’ll find the information you need right here.
Vendor Payments
How are payments handled?
Vendor payments are processed on the 10th, 20th, and last day of each month. As long as your invoice is submitted correctly, it will be included in the next scheduled payment cycle.
Where do I send my invoice?
Invoices can be sent to [email protected] or uploaded to their corresponding work order through your vendor portal.
Vendor Requirements
How do I apply to become a vendor?
Fill out the vendor application linked above. Be sure to upload all necessary documentation. Incomplete applications will not be considered.
What insurance or licensing is required to work with you?
To work with Real Property Management Services, vendors must meet the following requirements:
Insurance:
Vendors must carry General Liability Insurance.
- General vendors must have a minimum of $500,000 in coverage.
- Technical vendors (those performing specialized services) must have at least $1,000,000 in coverage.
- The Client must be listed as a Certificate Holder on the policy.
Proof of insurance must be provided upon request.
Licensing:
While specific licensing requirements may vary based on the type of service, vendors are expected to be properly licensed to perform any specialized or regulated work according to local and state laws.
W-9 Form:
All vendors are required to submit a completed W-9 form before performing any services.
Failure to meet or maintain these requirements may result in removal from our vendor network.
Work Orders
How do I receive work orders?
Once you are set up and have created your Property Meld account new work orders will appear under “Incoming Requests.” You can update your notification settings to receive email alerts when new Melds are assigned, so you never miss a request.
More information regarding Property Meld can be found here:
https://help.propertymeld.com/hc/en-us/articles/17285899029523-The-Vendor-Meld-Experience-English
Who do I contact if I have a question about a work order?
Once a work order is issued to you in Property Meld, the best way to get help or ask questions is to use the Chat feature right within that Meld. Here’s how:
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Open the relevant Meld in Property Meld and navigate to the Chat tab.
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Before typing your message, select the appropriate recipients—such as Managers, Residents, or both.
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Compose your message and click Send. Your message will be delivered instantly to the selected recipients and posted within the Meld chat.
Using the Meld chat ensures your questions go directly to the property manager or resident as needed and keeps all communication organized and visible in one place.
Need more help? You can also call or text our office directly at (806) 853-6546 if you have an urgent question or are unable to reach us through the platform.
Contact Real Property Management Services
Still have questions? Feel free to call or text us at (806) 853-6546—we’re happy to help!
